THRUUE POINTS BLOG

Of Impossible Situations and Architecting Corporate Strategy & Culture

By Daniel Forrester, CEO

A few weeks ago, United Airlines issued its “United Flight 3441 Review and Action Report.” Eleven pages long, it came in direct response to the viral incident of a man dragged from a plane when he refused to give up his seat for a United flight crew member. United’s intention in releasing the report was […]

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Making the Case for Culture Change

By Aileen Gray and Katie Camargo

If changing culture were as simple as following a 5-step “how-to” process, every organization would have the culture it wants. But as every leader knows, it’s not that simple. Changing culture involves changing mindsets and behaviors in pursuit of your vision and strategic goals. That being said, no matter what interventions may need to happen—from […]

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Why You Should be Managing Your Culture

By Aileen Gray and Katie Camargo

Culture is getting more attention these days as a competitive differentiator for employees and customers. Studies show that 97% of values-based organizations demonstrate better performance than competitors.[1] But while 91% of CEOs recognize culture is important, only 15% believe their own organization’s culture is where it should be[2]—all the more reason (realizing business gains) for leaders […]

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How Much is Your Unexamined Culture About to Cost You?

By Amanda Ziesemer & David W. Hasenbalg

Culture Risk #1: The Cost of an Unmanaged Culture The lessons learned from Wells Fargo are now clear to most CEOs: culture risk is real and behaviors that are disconnected from values have a financial impact. For Wells Fargo, this culture risk can now be quantified. More than six months after Wells Fargo was caught […]

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Values drive culture and strategy in times of crisis

By Rhiannon Bell

Johnson & Johnson’s recall of Tylenol Extra Strength is often cited as a beacon of success in business ethics. THRUUE recently discussed additional insights from this famous case with Mark Williams, a leader in the medical diagnostics field who worked at Johnson & Johnson during the crisis and recall decision. Williams shared with us his insights […]

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Culture Risk is Real: Where Wells Fargo went wrong and how you can avoid it

By David Hasenbalg and Rhiannon Bell

In September, regulators fined Wells Fargo $185 million for illegally opening two million “unneeded and unwanted” bank and credit card accounts under customers’ names without their consent. CEO John Stumpf, who has since been forced to step down, claimed this was not a culture problem, blaming instead the 5,300 employees who created (and have been […]

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Obituary: Annual Performance Review “Ranking” Has Died

By Daniel Forrester, CEO

Annual Performance Review (APR) died last Sunday after a decades-long reign over Human Resources. He is perhaps best remembered for the millions of hours he spent categorizing people into meaningless buckets and alienating workers around the world. Nick-named “Ranking” by his very few friends and confidants, APR had been suffering for the last few years […]

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Summer Reading and Chatting Culture with an “Original”

By Daniel Forrester, CEO

This spring, I attended a talk with Wharton professor of psychology and New York Times writer Adam Grant about his new book: Originals: How Non-Conformists Move the World. In an hour-long dialogue with fellow author Daniel Pink, Grant shared dozens of the examples of originality that he sculpted into his best-seller. Listening required deep concentration and my […]

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Interviewing Our Summer Interns

By Daniel Forrester, CEO

What it’s like to work for THRUUE: Insights from the Summer Interns This summer, we welcomed two analyst interns to the THRUUE Crew: Hasia White and Joshua Blatt, both recent graduates of the University of Richmond. Hasia graduated with a BA in international studies and geography. Joshua graduated with a BA in Leadership Studies and […]

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TALKING THE POWER OF CULTURE WITH THE RANE NETWORK

By Daniel Forrester, CEO

THRUUE believes that culture is a competitive differentiator, and we are not alone. High-performing organizations thoroughly know their cultures and give them sustained, detailed attention from the bottom up and the top down. But while 91% of CEOs believe that culture is important, only 15% believe their own organization’s culture is where it should be—all […]

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tweet with us @THRUUE

THRUUE @THRUUE
THRUUE Inc.  @THRUUE
Check out Sr. Analyst Jonelle Lesniak on "Work and Life with @StewFriedman" She talks #culture #reflection & #THRUUE https://t.co/YFNWTGUnqu 
THRUUE Inc.  @THRUUE
Check Sr. Analyst Jonelle Lesniak on "Work and Life with @StewFriedman" She talks #culture #reflection & #THRUUE https://t.co/B83sFXYa56 
THRUUE Inc.  @THRUUE
THRUUE Sr. Analyst Jonelle Lesniak on "Work and Life with @StewFriedman" She talks #culture #reflection & #THRUUE https://t.co/yfobQ6PZoV 
THRUUE Inc.  @THRUUE
Check out Sr. Analyst Jonelle Lesniak on "Work and Life with @StewFriedman" She talks #culture #reflection & #THRUUE https://t.co/YFNWTGUnqu 
THRUUE Inc.  @THRUUE
Way to go, Jonelle! Your reflection is unparalleled and we are lucky to have you on the #THRUUE team! #culture https://t.co/8YlcVrVWKX 

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